Privacy Policy

Last Updated: January 20, 2026

HI-FI SPARK LAB ("we," "us," or "our") is committed to protecting the privacy of users who play BubbleHeroes ("Game"). This Privacy Policy explains how we collect, use, and share information about you when you play the Game on platforms such as TikTok, Facebook, or Line.

1. Information We Collect

When you play the Game, we may collect the following types of information:

• Information from Third-Party Platforms: If you play the Game through TikTok, Facebook, or Line, we may receive information such as your user ID, nickname, profile picture, and language preference as permitted by your settings on those platforms.
• Game Progress Data: We collect data about your gameplay, including levels cleared, scores, hero collection, and virtual items acquired.
• Device Information: We may collect information about your device, such as device model, operating system version, and unique device identifiers for analytics and troubleshooting.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve the Game experience.
• Save your game progress and synchronize data across devices.
• Analyze game performance and user engagement.
• Prevent fraud and ensure a fair gaming environment.
• Respond to your support requests.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us with analytics, hosting, and customer support.
• Legal Requirements: If required by law, we may disclose your information to comply with legal processes or protect our rights.

4. Data Retention

We retain your game data as long as your account is active or as needed to provide you with the Game services. You can request deletion of your data by contacting us.

5. Children's Privacy

Our Game is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@hifispark.xyz or via our official X account @HiFiSpark_Lab.